Conference and Banqueting AssistantTylney Hall Hotel Tylney Hall Hotel, Hook, Hook, Hampshire, RG27 9AZ

Overview:

To ensure the highest standards of service and customer care are maintained in all aspects of the Conference and Banqueting Department

Key Responsibilities:

To ensure all guests receive the highest level of service at all times and that guests receive a willing and courteous service, always promoting the hotel and its image.
To ensure all meeting rooms and functions are set up as per function list and before the times stated. All rooms to be set to the highest standards.
To ensure all coffee and tea breaks are served promptly at the agreed times.
To present and serve food and beverages to the highest standards.
To have a good knowledge of daily menus and available beverages
To be knowledgeable of all hotel facilities and inform and sell these when asked by the customers.

At Elite Hotels we have a single minded and unwavering goal to make every visit to our hotels a positive experience that customers feel compelled to talk about.

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Tylney Hall Hotel Tylney Hall Hotel, Hook, Hook, Hampshire, RG27 9AZ

Job RefELI2525
BranchTylney Hall Hotel
LocationHook
Salary/BenefitsCompetitive Salary including Service Charge, 40 hours per week
Contract typePermanent
HoursFull Time
Shift pattern5 days out of 7
Hours per week40
Date posted15/04/2024
Closing date29/05/2024

Tylney Hall Hotel:

Tylney Hall Hotel is a beautiful 4 red Star Hotel with 113 bedrooms, set in the heart of 66 acres of glorious park & boasts the longest uninterrupted view in Hampshire. With a 2 rosette Restaurant we are committed to delivering hospitality to the highest standard. Our facilities include beauty treatment rooms & leisure facilities including both an indoor & an outdoor pool & banqueting facilities which are second to none.

Why work at Tylney Hall Hotel & Gardens:
As an accredited Investor in People, we are dedicated to the development of our staff. Many of the team started out in junior roles, but have been offered training and promotional opportunities as their skills have grown. We are very fortunate to have a large percentage of long-term team members able to offer their experience and expertise to the next generation of hospitality professionals – this could be you!

Benefits
To support our staff we offer:

Meals are provided by our talented kitchen team
We have plenty of free parking.
We also have amazing recognition awards for exceptional customer service
Reduced price stays in all of our hotels – where you are treated like a guest no matter who you are!

For full details of the benefits on offer please check our website: https://www.careersatelitehotels.co.uk/why-work-elite

If you feel that you can rise to this challenge, then please submit your application as soon as possible. We reserve the right to close the role early if sufficient applications are received.

*service charge is dependent on sales performance and not guaranteed

WHERE TALENT CHOOSES TO STAY

Conference and Banqueting AssistantTylney Hall Hotel Tylney Hall Hotel, Hook, Hook, Hampshire, RG27 9AZ